Our accessories are pretty user friendly. Upon collection, we’ll run through the set-up, pack down instructions, and we’ll also be available to help if there are any issues on your journey. Please allow at least 15 minutes for a run down with our equipment before we get you on the road.

Yes. The Bond is an authorised payment held for the Insurance Excess in the event of an accident, damage, loss or liability resulting in a claim. Our standard excess/bond amount is $1500 but there are options available to reduce the excess and bond held that can be selected during the checkout process.

Our 4WD rental vehicles are located in Christchurch and must be returned to our Christchurch depot but, we can arrange an alternative location at request for a fee prior to pick up or drop off. Just let us know and we’ll see what we can do!

We use a secure payment provider called Stripe which allows an easy online payment method via credit card or Debit card, there is an additional 2.7% processing fee in addition to the hire. We currently accept Mastercard, Visa and American Express. Alternatively, we have Eftpos available for payment on collection. Processing fees are non-refundable.

To Book your hire head along to Book Now

Unfortunately our camping set-up is not self-contained but there are several spots you can still enjoy with our rooftop tent, head along to Campsite Finder and check out some places to stay along your adventure 

No. Sorry guys. We’re pretty proud of our equipment and would rather our equipment be available for as many adventurers’ as possible. This means treating our vehicles with respect and avoiding the off-road scene. For more  information on where you can or can’t drive, please take a look at our Phat T&Cs  or give us a call. We may have an option available for those that do want to get  loose off-road.

Refunds are not granted for early returns of our rental vehicles, a refund may be provided in extenuating circumstances and at the sole discretion of Phat Rentals. Feel free to get in touch and we’ll see what we can do.

Yes. All our vehicles are hired on a minimum 2-day hire term. If available, our vehicles may be hired for a shorter hire term, but a day rate will be applied for any hire term less than 24 hours. Give us a call to discuss options. 

Yes, the minimum age to hire our vehicles is 21.